Shipping Information

We offer free delivery on all orders above R599 within South Africa, usually we deliver within 5-7 working days.


Deliveries for Pre-Orders usually take 7-14 working days as we need to make the item upon order request.


Items on promotions might be excluded from free delivery and do not include free returns.


If you do wish to return an item to us, it is your responsibility to make sure that the returned items arrive safely and can be tracked.  

We will provide you with a credit note / refund or exchange the returned item. 

As all our garments are produced in limited quantities and often sell out fast, depending on availability we are not always able to exchange for a different size, however we always do our best to get you the garment you want in the size that fits.


If you have any problems with delivery or the status of your delivery and for quotes for shipping outside South Africa, please contact us on +27 11 027 8119  or email order@urbanzulu.com